Payment & Financial Assistance

Payment with a Visa, MasterCard, American Express or Discover card is preferred. Credit card information will be taken at the time of check-in or during the reservation process. All guests must provide this information at check-in. Cards will be charged at check-in or at check-out, based upon reservation, at the predetermined rate.

Cash and payment by check are not accepted at the Front Desk per. University policy.
If you would like to pay with cash or check, please let us know when completing your reservation to arrange for payment by cash or check.
Office Hours: (Room 214)
Monday – Thursday: 9:00 am – 9:00 pm
Friday: 9:00am – 7:00pm
Saturday: 9:00am – 1:00pm

Please call our office for rates.

Financial Assistance
IMD Guest House is a non-profit organization that provides its accommodations to all families at an already reduced rate. Rates may be further reduced based on substantial financial need. Not all applicants may qualify for financial assistance.

Financial assistance applications can be completed during the reservation process.
A complete referral and financial assistance application must be received for each stay. Incomplete applications are not qualified for financial assistance.

All Referral Forms and or Financial Assistance Referral Forms must be completed by the referring hospital, doctor or social agent.
We reserve the right to verify all submitted forms. Incomplete applications are not qualified for accommodations and/or financial assistance.

The referring hospital, doctor or social agent can contact the Guest House for information on how to submit Forms. Phone: 312-996-1167